Internal audit
Your audits, everywhere, on every topic. Paper-free.
Your managers and regional managers audit their own stores on every topic: hygiene, admin, safety, environment, merchandising. Smice provides the scorecards, the app and the reporting.
Internal audit fits in your managers' pocket.
Your store managers, regional managers and quality leads find the audit missions assigned to them in Pulse. They audit on site, question by question, with photos, even without a network. The report goes to Horizon as soon as the last answer is given.
After the audit, the figures that drive action.
As soon as an audit is completed in Pulse, its results flow into Horizon: compliance by site and by topic, non-compliances, critical points. Every gap opens a corrective action, followed up until it is closed with proof.
Example dashboards, illustrative data. Your scorecards, topics and thresholds are configured from your own standards.
Every topic in a store
Hygiene & HACCP
Temperatures, traceability, cleaning plan, use-by dates.
Admin
Mandatory notices, registers, cash, contracts.
Safety
Fire extinguishers, emergency exits, PPE, access.
Environment & CSR
Waste sorting, energy, food waste, brand commitments.
Merchandising
Layout, POS material, prices, promotions.
Management visits
Regional manager tours and leadership visits.
How it works
Scorecards
The Smice library or your own scorecards, configured in Horizon.
Campaigns
Frequency, auditors, scope: everything is scheduled.
Mobile audit
Photos, signatures, offline.
Follow-up
Scores, alerts and action plans in Horizon.
What you get
Step 05 · Measure. Internal checks, to be cross-checked with operational audits and mystery visits. Not to be confused with employee self-assessment in Pulse.
See the method →Your data doesn't gather dust in a report.
Every visit, every audit feeds the Smice platform. Results are consolidated in Horizon for your managers, then flow back down to frontline teams in Pulse: every gap becomes an action.
Understand and steer the results
- ✓Scores by standard, site, area and wave
- ✓Summaries and recommendations from Smice AI
- ✓Action plans followed up until closed
Turning data into corrective actions
- ✓Every gap goes back to the employee concerned
- ✓Corrective actions carried out and proven with a photo
- ✓The right behaviour reminded before the shift
Why Smice
A library of scorecards
Hygiene, safety, admin, CSR: ready-to-use scorecards, or your own.
On mobile, everywhere
Offline, photos, signatures. The report is generated at the end of the audit.
A consolidated view
Your internal audits cross-checked with external audits and mystery visits, in Horizon.
Frequently asked questions
Can we use our own scorecards?
Yes, imported and configured in Horizon, or built from the Smice library.
Do stores need a network connection?
No. The app works offline and syncs as soon as it can.
How is it different from Pulse self-assessment?
An internal audit is carried out by a manager or a quality lead. A self-assessment is declared by employees themselves. The two are cross-checked in Horizon.
For us, Smice is a tool for driving the best possible experience rather than just a management tool. We spot the blocking points and put tailored action plans in place.
